Technical Resource Council Spotlight: Anthony Nicks

What does your work inside a company look like?

I lead weekly sales meetings, set priorities, establish performance expectations, and follow up on commitments. I work directly with the owner, leadership team, and salespeople. My role isn’t simply to recommend what should happen; it’s to take responsibility for the sales-management work and help the team execute.

 

Can you share an example of a measurable result?

In one client engagement, I helped put a pipeline strategy and qualification framework in place. Within approximately 90 days, the client’s sales close rate increased by 18% over its previous rate. The work centered on improving how the team qualified opportunities and managed its pipeline.

 

How do you coach individual salespeople?

I conduct one-to-one coaching around actual opportunities and selling behaviors. We prepare for customer conversations, review what happened afterward, practice better questions, and work through stalled deals. We agree on specific actions and review follow-through at the next meeting.

 

What do you do with the sales process and CRM?

I work with the team to document the sales process, define qualification standards, and establish what must happen before an opportunity advances. In pipeline reviews, I challenge unsupported close dates, identify aging quotes, and have salespeople update records and establish clear next steps with customers.

 

How do you help with hiring and development?

I help define sales roles, evaluate candidates using sales and behavioral assessments, conduct interviews, and develop onboarding plans. For existing salespeople, I use assessments and coaching observations to identify development needs and build individual improvement plans.

 

How do you connect sales activity to company goals?

I help leadership translate growth goals into sales priorities and measurable expectations. I build scorecards, review new opportunities, proposals, and wins, and report where business is moving or stalling. I also work through sales-to-operations handoff issues, so responsibilities and customer requirements are clear. When commitments slip, we address the cause and agree on corrective action.

From Basement Beginnings to Modern Packaging Solutions: Kyana Celebrates 50 Years

LOUISVILLE, Ky. — August 2026 — Kyana Packaging Solutions is celebrating its 50th anniversary, marking five decades of serving businesses throughout Kentucky, Southern Indiana and beyond.

Dave and Inez White founded Kyana in 1976 from the basement of their home. Since then, the company has grown into a third-generation, family-owned and women-owned provider of packaging materials, custom solutions, equipment and automation.

“Reaching 50 years is a meaningful milestone for our family and everyone at Kyana,” said David White, President of Kyana Packaging Solutions. “We are grateful for the employees, customers and supplier partners who have supported us and helped shape the company we are today.”

Kyana works with manufacturers, distributors, warehouses, fulfillment operations and businesses across a wide range of industries. Its team helps customers address packaging challenges involving product protection, shipping, labor, material usage and productivity.

While Kyana continues to provide everyday packaging supplies, its capabilities have expanded significantly over the years. The company now offers packaging equipment, automation, custom packaging and converting services designed around each customer’s operation.

Through Bethlehem Die Cutting and ASR Solutions, Kyana also provides services including custom die-cut packaging, kitting, fulfillment, third-party logistics and light assembly.

The company has continued to invest in technology, employee expertise and online ordering while maintaining the personal service and strong relationships on which it was built.

Kyana marked its anniversary with a customer appreciation event at Churchill Downs attended by customers, employees and supplier partners. The celebration recognized the relationships that have contributed to the company’s growth over the past five decades.

As Kyana enters its next chapter, the company remains focused on helping businesses protect their products, reduce packaging costs, add capacity and prepare for future growth.

Businesses interested in packaging supplies, custom solutions, equipment or automation can learn more at www.kyanaind.com.


ABOUT KYANA PACKAGING SOLUTIONS

Founded in 1976, Kyana Packaging Solutions is a family-owned and women-owned packaging solutions provider headquartered in Louisville, Kentucky. Kyana provides packaging materials, equipment, automation and custom services to businesses throughout Kentucky, Southern Indiana and surrounding regions.

Welcome New Members | September 2026

Thank You for Renewing Your Membership | September 2026

One Southern Indiana would like to thank the following members for renewing their membership during the month of September 2026.

Quarter Century Club (25 years or more)Member Since
Ivy Tech Community College1970
TowerPinkster1988
River Hills Econ. Dev. Dist. & Regional Planning Commission1989
Jesse Ballew Enterprises1990
Fifth Third Bank2000
  
10-24 Years 
Kentucky Truck Sales2002
Cimtech, Inc.2007
Talis Group, Inc.2007
Patriot Engineering and Environmental2008
Prosser Career Education Center2009
Security Pros, LLC2009
Lindsey Wilson University2010
Edward Jones – Kevin Boehnlein2010
Unified Technologies2010
Kentuckiana Wood Products, Inc.2011
The Center for Women & Families2011
Crown Staffing2012
ERL, Inc.2014
Angel Hands Therapeutic Massage, Inc.2014
HWC Engineering2014
Chester Pool Systems, Inc.2014
The Spaghetti Junction2014
Pegasus Industries and Packaging2014
Fund for the Arts2014
Ronald McDonald House Louisville2015
Trinity Dynamics, Inc.2016
  
5-9 Years 
Visiting Angels of New Albany2018
The Mustard Seed, Thrift On Mission, Inc.2019
Progressive Material s2019
Our Place Drug & Alcohol Education Services, Inc.2019
Hilton Garden Inn Jeffersonville Louisville North2020
VACA, Inc.2020
Cluckers2020
Avant-Garde Turnstiles2021
Louisville Bats Baseball Club2021
Zoeller Pump Company2021
Family Scholar House, Inc.2021
Norse Tactical LLC2021
  
2-4 Years 
Kentucky Science Center2022
Dare to Care Food Bank2023
Statewide Mortgage2023
ATTC Manufacturing, Inc.2023
Merrick Printing Co., Inc.2023
Traditions at Bridgepointe Gardens2023
BIG Solutions Insurance2023
E-Z Construction2023
TownePlace Suites-Louisville North2023
ennu2024
Rotary Club of New Albany2024
Unrivaled Solutions2024
Sam’s Food & Spirits2024
University of Louisville Athletic Department 2024
North Harrison Community Schools2024
Marco Company2024
Porta Kleen2024
  
One Year 
Marcus Paint Company2025
Bricker Graydon Wyatt2025
Morgan Foods, Inc. 2025
Bristol Hospice New Albany2025
Southern Indiana Health Foundation2025
The Park Place Lodge2025
Capital Access Corporation-KY2025
Omnibuild2025
Shield Edge Technologies2025

Investment, Productivity, and the Changing Jobs Picture

Submitted by Uric Dufrene, Ph.D., Sanders Chair in Business, Indiana University Southeast
 

The Federal Reserve increased the Fed Funds rate by a quarter point last week. Markets had fully anticipated the increase, and the Fed delivered. Markets surged a day after the increase, showing approval of the Fed’s commitment to fighting inflation.

Eye on the Economy surely thought the Fed would hold in September, for several reasons. The core rate of inflation is not out of control, with a gradual downward trend. The labor market had a good report last month, but prior to that, payroll growth had been soft. And despite above target headline inflation, long run inflation expectations are largely anchored. Implied inflation five years out is just above 2%. We also expected a resolution to the Iran War by this time, with oil declining along with it. We were certainly not anticipating diesel at $6.50 a gallon, the price last week.

The increase in the Fed Funds rate is secondary to what is happening with longer rates. The 10-year Treasury yield surpassed the 5% threshold and now may remain around or above 5% until we see further progress on energy prices and inflation. The last time the 10-year yield was this high was 2007, just before the start of the Great Recession. A 5% Treasury yield is certainly not what the Treasury Secretary had in mind, promising stronger growth, but a federal deficit moving toward 3% of GDP. Growth in the supply side of the economy was going to reduce inflation, therefore putting downward pressure on the 10-year yield, while stronger GDP growth would help bring the deficit down as a percent of GDP. Tariffs, the Iran War and deficits and debt have interfered with those projections.

The implications of a 5% Treasury yield are far reaching, but perhaps the biggest is the impact on interest rates for consumers and businesses. Mortgage rates have gone up and are now over 7%. This will not bring any help to the ailing housing sector. Higher mortgage rates will impact the supply of new homes, putting further pressure on home prices, but also curtail demand for home sales. Significant price erosions are not likely. And higher rates will also impact mortgage payments, adding to the affordability problem. A 5% return might also be tempting to investors, adding volatility to the stock market, as investors move from stocks to bonds.

The 5% yield is not just an inflation and oil price story. Growth is also contributing to higher rates. The 10-year rate surged last week as economic indicators pointed to strong growth in both the services and manufacturing sides of the economy. The GDPNow tracker of the Atlanta Fed has GDP growing at 5%. And last week, retail sales came in much more strongly than expected.

Across Louisville Metro, similar to the U.S. picture, there is a disconnect between growth in the economy and payrolls. To be sure, Eye on the Economy was expecting faster growth in payrolls by this time of the year, but so far, it has been largely muted. Growth in manufacturing, which is happening, was expected to boost regional payrolls. However, that has yet to occur. Louisville payrolls peaked in mid-2024 at approximately 719,000 but have been moving sideways since. Most recent data have Louisville area jobs at about 710,000. These estimates are subject to measurement errors too.

But “help” was on the way for manufacturing by way of tariffs. Louisville area manufacturing payrolls peaked back in late 2022. Tariffs were supposed to resurrect manufacturing, and more importantly, add “lots of jobs”. While there is now growth in manufacturing nationally, jobs are not necessarily following. Since Liberation Day in early 2025, regional manufacturing payrolls have been largely negative, with the region losing manufacturing jobs since. One of the reasons is the uncertainty around tariffs, and spats with our neighbor to the North do not help.

But another reason is the separation of manufacturing jobs and investment in capital goods. Normally, when manufacturers invest in capital goods, like big equipment used for production, employment follows. This makes sense. As manufacturers buy more equipment for expansion, they need more workers to operate the equipment.

Since the latter part of 2023, this relationship has been moving in separate directions. Manufacturers are investing in capital goods, but the jobs are not following. In fact, the jobs are moving in the opposite direction. One conclusion is that businesses are investing in equipment to increase productivity, but don’t need the people due to advances in technology and automation. That is, we can produce more, but with fewer people.

Productivity is positive for the economy and the companies achieving those productivity gains, and this is where education and skills become increasingly important. Quite simply, as companies strive for productivity gains, employees need the skills and knowledge to compete in a more automated and fast-arriving artificial intelligence environment.

The Fed Gets a One-Two Punch from Jobs and Inflation

Submitted by Uric Dufrene, Ph.D., Sanders Chair in Business, Indiana University Southeast

 

There was a big surprise in the national jobs picture last week. The Bureau of Labor Statistics released the monthly Super Bowl of economic indicators, the monthly jobs report, and the economy added 162,000 jobs in August. This was significantly higher than expectations and a definite improvement from the prior month’s 21,000. Manufacturing payrolls showed continued acceleration, adding 16,000 jobs. Construction added another 22,000 jobs, likely helped by the expansion of construction associated with data centers. The largest increase came in food services and drinking places, reversing the negative change of the previous month. Health care and social assistance continued to add jobs. Revisions also showed that June and July payrolls were 55,000 higher.

While the establishment survey component of the report was quite favorable, the household side was even more so. Reversing prior months’ declines, the labor force expanded by 683,000. And many of those entrants to the labor market found jobs, with employment increasing by 569,000. Over the year, both the labor force and employment had been showing weakness. So, the big increase in both was welcome news. More impressive, the labor force participation rate increased by 2/10ths of a point, moving upward from 61.4% to 61.6%.

While the unemployment rate remained flat at 4.1%, there were some noticeable changes in the breakdown by educational attainment. The largest increase was in the high school graduate category, with the unemployment rate increasing from 4% to 4.7%, above the national average of 4.1%. Unemployment among bachelor’s degree holders remained flat at 2.7%. This is not a new development. The unemployment rate for bachelor’s degree holders is consistently about two percentage points lower than for high school graduates, despite all the hoopla about the relevance of a college degree today.

The strong payrolls report became a factor in the upcoming Fed decision. While it was not the ultimate tipping point for a Fed increase, the CPI report released last Friday may have been. Inflation came in hot, with the headline CPI increasing by 4/10ths of a percent in one month. Energy prices, linked to the ongoing Iran War, were a major contributor to the increase. This kept the annual rate of inflation at 3.4%. There was a sliver of good news, and that was with the core rate, which is CPI minus the cost of food and energy. The core continued to decline on a year-over-year basis, moving to 2.4%, closer to the preferred rate of 2%.

The end result is that the Fed will now more than likely increase rates at its next meeting. As happened with the release of the CPI, the equity markets might even reward this Fed increase, as opposed to the usual declines when the Fed is hiking rates. A boost to equities and bonds may result from a Fed signal of its commitment to fighting inflation. Chairman Warsh muddied the waters about his commitment to fight inflation back in July, and a Fed increase this time around will provide a boost to the inflation-fighting hawks and welcome relief to both stock and bond markets.

Thank You for Renewing Your Membership | August 2026

One Southern Indiana would like to thank the following members for renewing their membership during the month of August 2026.

Quarter Century Club (25 years or more)Member Since
Baptist Health Floyd1968
Lee Building Products1976
First Merchants1976
Frank Stemler & Sons dba Stemler Plumbing1977
Commercial Kentucky, Inc.1988
AssuredPartners – Jeffersonville1993
Monroe Shine & Co., Inc., CPA’s1994
Community Foundation of Southern Indiana1995
Chemtrusion, Inc.1996
Renaissance Design Build, Inc.1999
  
10-24 Years 
Health Insurance by Design2003
The Falls of the Ohio Foundation, Inc.2004
Youth Link Southern Indiana2004
Mariner Wealth Advisors2005
Caesars Foundation of Floyd County2005
Highlander Point Center2006
Federal Reserve Bank of St. Louis2007
Impact Sales Systems2007
Gilda’s Club Kentuckiana2008
Stoll Keenon Ogden PLLC (aka SKO)2009
C3 Tech2009
American Beverage Marketers, Inc.2009
Stumler’s Catering2011
Fox Insurance & Investments, LLC2012
Lotus Sign & Design2012
LifeSpan Resources, Inc.2012
Angel Hands Therapeutic Massage, Inc.2014
First Financial Bank2014
River Valley Resources2016
Cornell Harbison Excavating, Inc.2016
Infinite Solutions, LLC2016
H & H Metal Products, Inc.2016
Knapheide Truck Equipment Co.2016
South Central Regional Airport Authority2016
Louisville Zoo2016
  
5-9 Years 
KFC2017
Louisville Water Co.2017
River Heritage Conservancy, Inc.2017
Volunteers of America Mid-States2017
McRae Enterprises, LLC2018
Hanover College2018
Workwell Industries2018
KCC Manufacturing2019
Idemitsu Lubricants America Corporation2020
Conrad Brothers Moving & Storage2020
Stein Law2021
Harry’s Taphouse and Kitchen2021
  
2-4 Years 
EightTwenty2022
CertaPro Painters of Kentuckiana2022
Kentuckiana Mortgage Group Inc.2022
Spectrum Reach2023
Lilys SoftWash LLC2023
Clarksville Little Theatre2023
The Kleingers Group2023
Classic Truss and Wood Components, Inc.2023
Office Resources, Inc.2023
Calming the Clutter with Jeni2024
Louisville Orchestra2024
Foundation Home Loans Inc2024
PuroClean of Southern Indiana2024
Ernstberger Orthodontics2024
Bluegrass Supply Chain2024
Airtech Heating and Cooling Services2024
Southern Indiana Dent2024
Ten20 Craft Brewery2024
  
One Year 
LifeSpring Foundation of Indiana2025
Dean Builds2025
Wiseman Door Service2025
Pinot’s Palette – Jeffersonville2025
Waypoint Strategies2025
GE Appliances, a Haier Company2025

Fed Chair Tries to Set the Record Straight

Submitted by Uric Dufrene, Ph.D., Sanders Chair in Business, Indiana University Southeast
 

Back in July, the new Fed Chair, Kevin Warsh, took a beating from the markets. In one of his first appearances as head of the Fed, markets interpreted Warsh as not willing to commit to fighting inflation. He suggested that rising yields on Treasury bonds were doing some of the Fed’s work for it. Warsh’s reluctance to provide guidance on rate increases caused a whiplash in equity and bond markets.

So last week, when Warsh and others gathered in Jackson Hole, Wyoming, for the annual gathering of Fed officials, what else would one expect him to say? He had to redeem himself, and that’s what he did. He was more explicit in the Fed’s commitment to fight inflation and provided guidance that the Fed would be focused on prices. The market reaction was not that severe, suggesting that markets had approved of the purported commitment to price control.

Since that July meeting, yields on both the 10-year and 30-year Treasury bonds have remained elevated. The 10-year yield is around 4.7%, while the 30-year is above 5%. This means higher interest costs for the U.S. government and higher borrowing costs for consumers. Interest on the debt is now the third-largest item in the federal budget, behind only Social Security and Medicare, and is higher than the entire defense budget. Mortgage rates are about where they were in late July, averaging about 6.7%. The goal of Treasury Secretary Scott Bessent to bring long-term Treasury yields down is not moving in the right direction.

It will all depend on the next round of inflation readings. Both the CPI and the preferred Fed indicator, the PCE Price Index, remain above the Fed’s preferred 2% target. However, in the last three months, the CPI puts an annual rate of inflation of less than 2%. And while the labor market remains “strong,” it is showing some signs of renewed weakness. The combination puts the Fed in a tough spot. When it is all said and done, the weaker labor market, if national payrolls continue to undershoot, will take priority over inflation.

A look back shows that payroll growth was even lower in 2025. Preliminary payroll revisions were released last week, and the BLS reported that job growth for most of 2025 and early 2026 was weaker by 79,000 jobs. Had it not been for an increase of government jobs by 99,000, the picture would have been even worse. Private sector payrolls were 178,000 lower than originally reported. That means the previously stated average of 23,000 per month was even less than that.

There continues to be an emerging bright spot in the national economy, and that is manufacturing. This should come as a boon to Indiana and Kentucky. It took more than a year to work through the tariff mess, and that is one of the reasons manufacturing continues to see some pickup. Unfortunately, the latest tariff battle with Canada is not going to help, especially for states with significant trade with the country’s northern neighbor.

Odds are now pointing to a possible hike by the Fed in September. More than likely, the Fed will not move, keeping rates at the current level. Another weak labor report and CPI reports showing a meaningful decline in inflation may even bring about a cut before year end.

Caesars Foundation of Floyd County Awards First $75,000 Small Business Loan to Industrial Fitness

[NEW ALBANY, IN.] One Southern Indiana (1si) and Caesars Foundation of Floyd County are thrilled to announce Industrial Fitness, LLC as the newest recipient of funding through the Caesars Foundation of Floyd County Small Business Revolving Loan Fund. Industrial Fitness has been awarded a $75,000 loan, marking the first $75,000 loan awarded through the program.

Industrial Fitness, owned by Scott Klink and Sam Heavrin, is a new specialized strength and performance fitness facility located at 4343 Security Parkway in New Albany. The more than 8,000-square-foot facility will focus on powerlifting, bodybuilding, strength training, personal coaching and performance-based fitness programming.

“We are incredibly grateful to the Caesars Foundation for believing in Industrial Fitness and helping us take this next step,” said Scott Klink, President of Industrial Fitness. “This has been an excellent experience, and Rachael has been wonderful in guiding us along the way. We are truly grateful for the support!

Industrial Fitness was founded by Klink and Heavrin, who brought complementary business and entrepreneurial experience to the venture. The business is designed to serve individuals seeking a more specialized fitness environment centered around serious strength training, coaching, performance development and community.

“Small businesses are at the heart of a thriving community, and we are excited to support Scott and Sam as they bring Industrial Fitness to Floyd County,” said Tyler Bliss, Executive Director of the Caesars Foundation of Floyd County. “This loan represents a significant investment in their vision and in the continued growth of our local business community. We look forward to watching Industrial Fitness grow and seeing the impact it has on the community.”

The Caesars Foundation of Floyd County Small Business Revolving Loan Fund offers loans at favorable rates to eligible Floyd County businesses. Through its program the Caesars Foundation seeks to encourage economic development and strengthen the local business community. The Industrial Fitness loan represents the largest loan awarded through the program to date and the first $75,000 loan. For more information, contact Rachael Armstrong at One Southern Indiana at (812) 206-9021 or RachaelA@1si.org.

“One Southern Indiana is proud to help connect entrepreneurs with the resources they need to turn their ideas into successful businesses,” said Lance Allison, President and CEO of One Southern Indiana. “Industrial Fitness is a great example of what can happen when business owners are willing to invest in their vision and have the right support behind them. We are grateful to the Caesars Foundation for continuing to invest in Floyd County businesses and to Rachael for helping guide entrepreneurs through this process.”

About the Caesars Foundation of Floyd County

The Caesars Foundation of Floyd County is a private foundation created to benefit the Floyd County community. The Foundation’s philanthropic focus traditionally falls into the categories of grant-making to charitable non-profit organizations, educational scholarships, and program-related investments that encourage economic development. For more visit www.caesarsfoundationfc.org.

About One Southern Indiana
One Southern Indiana was formed in July of 2006 as the economic development organization and chamber of commerce serving Clark and Floyd counties. 1si’s mission is to provide connections, resources, and services that help businesses innovate and thrive in the Southern Indiana / Louisville metro area. For more, visit 1si.org.

For Additional Information:

Tyler Bliss

Executive Director

Phone: 812-945-4332

Email: Tyler@CaesarsFoundationFC.org

Rachael Armstrong

Small Business Navigator

Phone: (812) 206-9021

Email: RachaelA@1si.org

Melissa Sprigler

Vice President of Strategic Partnerships

Phone: (812) 945-0266

Email: MelissaS@1si.org