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Southern Indiana Works (SIW) Offers “Skillful Talent Series”

Southern Indiana Works (SIW) understands that hiring the right employee is now more important than ever and is pleased to offer the “Skillful Talent Series,” a four-part virtual series where CEO’s, Human Resource Professionals, and Directors will learn how to best hire the right employees. Skillful, a non-profit initiative of the Markle Foundation, is dedicated to enabling all Americans – particularly those without a four-year degree – to secure good jobs in a changing economy. In partnership with Microsoft and others, Skillful is developing skills-based training and employment practices in collaboration with state governments, local employers, educators, and workforce development organizations.

Through Skillful, companies have learned and adopted hiring techniques that has increased their retention by up to 65% and improved overall staff performance.

The SIW Business Service Team will offer multiple sessions of Skillful sessions 101 – 104 through July 8th. It is recommended that you start with session 101 and continue with the series, as they build on one another. These webinars are free to attend! Each session is valid for a total of 1.0 PDC for the SHRM-CP® or SHRM-SCP®

If you were not able to attend the Skillful 101 session, you are still encouraged to register and attend Skillful 102 as there will be a brief review of the content covered in the 101 session.

101: Attract the Right Talent

  • Learn skills-based hiring practices
  • Design job descriptions around competencies needed for the job
  • Broaden your talent pools
  • Reduce hidden bias in your process
  • Source and recruit the right talent for your needs

102: Candidate Evaluation

  • Avoid losing out on qualified talent in the screening process
  • Create interview questions to uncover candidates’ hard and soft skills
  • Select and design an assessment to accurately evaluate candidates’ skills

Next session:
May 6, 2021 1:00 PM   REGISTER NOW

103: Selection and Onboarding

  • Create an efficient and balanced selection process
  • Identify skills gaps in new hires
  • Design an effective onboarding program to decrease new hire training time
  • Provide opportunities for development for new hires

Two sessions available:
May 25, 2021 10:00 AM    REGISTER NOW
June 3, 2021 1:00 PM   REGISTER NOW

104: Employee Retention

  • Understand skills-based people management
  • Understand the cost of employee turnover and improve retention through career advancement
  • Create a career map of your organization

Two sessions available:
June 29, 2021 10:00 AM    REGISTER NOW
July 8, 2021 1:00 PM   REGISTER NOW

If you have questions about the Skillful Talent Series contact Carrie Baylor, Community Engagement Manager at 812-941-6443.

Stites & Harbison PLLC Logo

James Hayne Selected for Ignite Louisville Class of Fall 2021

LOUISVILLE, Ky. (April 21, 2021)—The Leadership Louisville Center has selected Stites & Harbison, PLLC attorney James Hayne to participate in the Ignite Louisville Class of Fall 2021. The six-month class teaches the key components of leadership to young professionals between the ages of 25 and 45 years old.

Hayne is a Registered Patent Attorney and member of the Intellectual Property & Technology Service Group located in the firm’s Louisville office. His practice focuses on patent preparation and prosecution, both foreign and domestic. Hayne has experience prosecuting patent applications covering a wide range of subject matter, including electronic hardware and software, consumer goods and manufacturing equipment.

Created in 1979, the Leadership Louisville Center is the region’s most valuable resource for leadership development and civic engagement. Its mission is to grow and connect a diverse network of leaders who serve as catalysts for a world-class community through dynamic programming and strong community connections.

About Stites & Harbison

Stites & Harbison, PLLC is a nationally recognized, full-service law firm. With 10 offices across five states — Kentucky, Georgia, Indiana, Tennessee and Virginia — the firm represents clients across the United States and internationally. Tracing its origins to 1832, Stites & Harbison is known as a preeminent firm managing sophisticated transactions, challenging litigation and complex regulatory matters on a daily basis. For more information, visit www.stites.com.

Ricke-Associates-Best-of-New-Albany-2021

Ricke and Associates Receives 2021 Best of New Albany Award

New Albany Award Program Honors the Achievement
NEW ALBANY April 6, 2021 — Ricke and Associates has been selected for the 2021 Best of New Albany Award in the Financial Planning Consultants category by the New Albany Award Program.

Each year, the New Albany Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the New Albany area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2021 New Albany Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the New Albany Award Program and data provided by third parties.

About New Albany Award Program
The New Albany Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the New Albany area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The New Albany Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.
SOURCE: New Albany Award Program

CONTACT:
New Albany Award Program
Email: PublicRelations@companyrankingadvisory.net
URL: http://www.companyrankingadvisory.net

Economic Update: Labor Shortages and Productivity

By Dr. Uric Dufrene, Sanders Chair in Business and Professor of Finance, Indiana University Southeast

Several recent economic releases point to an economy that continues to grow at a brisk rate. The one that really stands out from last week is new claims for unemployment. The latest data on unemployment claims show that national initial claims declined by almost 200,000 in one week. New claims came in at 576,000, clearly the lowest level since the shutdowns of last year. Pre-pandemic claims (early 2020) were in the low 200,000 range, and you must go way back to the late 60s to find initial claims for unemployment lower than 200,000. Keep in mind also that the labor force in the late 1960s was about half the size of the labor force of today.

We can see the labor crunch through some of these numbers. The nation’s labor force hit a trough in April of last year. As some states began to reopen, it climbed in a V-shape fashion until July of last year. Since last July, the size of the nation’s labor force has been stuck around 160 million, plus or minus. As initial unemployment claims continue to decline, and we see robust growth in monthly payroll gains, the labor crunch will only intensify if labor force numbers remain flat.

Last week, industrial production registered the first positive year over year change since August of 2019. How can we be producing more, but with a labor force that has been flat since last July? Employee productivity is the reason. In April of last year, the nation saw the largest increase in productivity since the 1940s! Remember that April was the month that we started seeing massive layoffs. Production did not completely come to a halt in April. Many manufacturers continued to produce and found a way to produce more with fewer employees. We are now about a year past the first economic shutdowns of last year, and some manufacturers are producing more today than a year ago (remember industrial production above). However, the labor force is stuck.

The combination of more production and a stagnant labor force means that employers may begin to see higher wage demands. Employers may be forced to increase wages to attract labor necessary to boost production. Or you could see continued gains to productivity. Employers will need to invest in labor-saving equipment and the nation will see an acceleration toward pre-pandemic trends of more automation. Higher productivity alone implies that wages should also increase. We see this play out in the data. Last year saw the highest jump in average weekly wages since the 1960s, as far back as available in the database!

Let’s see how this is playing out at the local level. Louisville Metro labor force reached a pre-pandemic high of around 685,000 in July 2018 and 2019. Due to seasonality, regional labor force peaks in July of each year. Since August of last year, the labor force for Louisville Metro has been stuck around the 650,000 level. Burning Glass data show that the number of job postings over the past 3 months is about 7,000 higher from August to October of 2020. We know that the unemployment rate is declining as the number of employed continues to increase. This mismatch between labor demand, as evidenced by the increase in job postings, and labor supply, as evidenced by a flat change in labor force, will make it increasingly difficult to find employees.

Moving forward, we will see ongoing challenges surrounding labor force availability. Putting my futuristic hat on for a moment, this will likely accelerate moves to more automation and labor-saving innovations. Productivity will increase even further. Productivity gains also occur with higher skilled employees, and the importance of talent will only intensify as we exit the Covid economy.

Stites & Harbison Increases Rank on ABA Health Law Section’s Regional Top 10 List for 2020

LOUISVILLE, Ky. (April 13, 2021)—The American Bar Association (ABA) Health Law Section has ranked Stites & Harbison, PLLC in 6th place in its Eighth Annual Regional Law Firm Recognition List for the South region for 2020. The firm improved its ranking by one spot over the previous year’s listing, now having been honored seven consecutive times to the Top 10 list. Stites & Harbison’s Health Care Practice Group draws on the firm’s many years of experience to assist professionals, providers and suppliers in all aspects of the expanding health care industry.

The regional Top 10 listing is based on the numbers of members in the ABA Health Law Section in 2020. The regions include: South, Southeast and DC, Midwest, Northeast and West.

The Health Law Section is the voice of the national health law bar within the ABA. Its mission is to lead the national discussion on pertinent health law issues.

About Stites & Harbison

Stites & Harbison, PLLC is a nationally recognized, full-service law firm. With 10 offices across five states — Kentucky, Georgia, Indiana, Tennessee and Virginia — the firm represents clients across the United States and internationally. Tracing its origins to 1832, Stites & Harbison is known as a preeminent firm managing sophisticated transactions, challenging litigation and complex regulatory matters on a daily basis. For more information, visit www.stites.com.

Speaker Line-up Finalized for May 13th Best of Leadership Summit

For Immediate Release

SPEAKER LINE-UP FINALIZED FOR MAY 13th BEST OF LEADERSHIP SUMMIT 

Registration now open for the virtual event 

Louisville, Kentucky (March 25, 2021) – National and global thought leaders will be featured at the Leadership Louisville Center’s annual Best of Leadership Summit on May 13, 2021, its signature event focused on inspiring and equipping leaders at all levels to be better and do better. Presented by sponsor PNC Bank, the annual day of learning will be delivered as a virtual event experience, with live speakers and interactive sessions throughout the day. Each year, this day for learning and growth brings the most relevant and leading-edge content from global leadership experts. Speakers include:

  • Kevin Hochman: President of KFC U.S. and Interim President of the Pizza Hut U.S. divisions, with more than 10,000 restaurants across the United States and more than $10 billion in retail sales combined. His focus on customers, innovation, and brand experience played a critical role in KFC’s brand turnaround. Kevin will share the importance of authentic leadership in building consumer brands and your personal brand.
  • Marsha Ellis Jones: Executive VP & Chief Diversity Officer for PNC Financial Services Group, will share the business case for diversity and the positive impact that inclusive cultures have on corporate innovation. She will be joined by the co-chairs of IncLOUsion, an employee resource group (ERG) advisory council with representatives from a diverse set of employers in Louisville.
  • Minda Harts: Award-winning author, CEO of The Memo LLC, and professor at NYU Wagner. Called “One of the top 12 speakers who will inspire you” by Thrive Global. Minda’s topic “How to Humanize the Workforce,” will cover why intentional relationship-building is critical to advancing equity, inclusion, and belonging in teams and across organizations.
  • Dr. Marshall Goldsmith: A best-selling author ranked as the World’s #1 Executive Coach. Chosen as the inaugural winner of Harvard’s Lifetime Award for Leadership. Dr. Goldsmith’s session titled, “The Earned Life,” will offer practical tools you can use to earn the life you want to live.
  • Lucy Helm: Newly retired EVP and Chief Partner Officer of Starbucks Coffee Company who led the human resources and leadership development functions for hundreds of thousands of Starbucks employees around the globe. Lucy’s topic, “The Power of Human Connection: Strengthening Organizational Culture in Uncertain Times,” will include how the company adapted quickly during the pandemic and embraced the best of the new normal.
  • Ruchika Tulshyan: Author of The Diversity Advantage: Fixing Gender Inequality in the Workplace, and a regular contributor to the Harvard Business Review. Ruchika will share the strategic actions of top leaders in the world’s most innovation organizations, offering a deeper understanding of your role in shaping a workplace where everyone belongs.
  • Chef Edward Lee & Lindsey Ofcacek: Chef Edward Lee is a celebrated American chef and Executive Director of the LEE (Let’s Empower Employment) Initiative who will be joined by the Co-founder and Director of the LEE Initiative, Lindsey Ofcacek, for a live cooking demo and the story behind their innovative women’s chef program.
  • Raven Solomon: Author and Founder, Charlotte-based Center for Next Generation Leadership and Professional Development, Raven aims to create cross-generational synergy that drives results. Her session will take leaders on an in-depth journey to fully understand not just the generational differences that exist amidst their team, but why these differences exist and how they can be leveraged to create cross-generational synergy that drives results.
  • A Broadway Evening – with stars of Come From Away, a new Broadway musical: This feel-good closing session will feature a sneak preview of the Tony Award-winning Broadway production Come From Away. Captain Beverley Bass, the first female captain of an American Airlines commercial plane, who piloted and landed in Gander, Newfoundland, when the September 11, 2001 terror attacks occurred, and Broadway actress, Jenn Colella, who stars as Beverley in Come From Away.

Registration is now open for individuals and groups at www.bestsummit.org. Individual tickets are $350, with discounts available for groups. Sponsorships and special group rates are available by contacting Jennifer Stevens, jstevens@leadershiplouisville.org.

SPECIAL THANKS TO OUR CURRENT EVENT SPONSORS: 

Presenting Sponsor PNC Bank;  Speaker Sponsor Humana;
Gold Sponsors EY and Farm Credit Mid-America;
Silver Sponsors Business First of Louisville; The Lane Report; and Louisville Public Media
Bronze Sponsors Archdiocese of Louisville; DDW The Color House; GE Appliances, a Haier company; Hardscuffle, Inc.; MCM CPAs & Advisors; MPI Printing; Northwestern Mutual; OvareGroup; Samtec; University of Louisville College of Business; and WAVE 3 News.

THE BEST OF LEADERSHIP SUMMIT is for leaders at all levels. While not in-person this year, the Best of Leadership Summit will continue to offer inspiring, actionable learning from incredible thought leaders. The platform will allow attendees to actively engage with other attendees and speakers in the live virtual sessions, as well as access content after the event. The content for day of learning is designed to:

  • Build organizations that are more innovative, more profitable, and more adept at building high-performance teams.
  • Gain deeper knowledge around inclusive leadership, creating psychological safety, and leading successful change.
  • Grow your ability to create a sense of belonging and achieve great results in our new normal.

WHO ATTENDS: The hundreds of attendees from past events represent the top leadership from Louisville and surrounding region, ranging from high-potential emerging leaders to C-suite executives, with over 70% working at a director level or above. The virtual event will expand attendance, welcoming participants from across the country.  Over 180 different companies and organizations attended last year, and industries represented include businesses from large to small, professional services, education, government, healthcare, manufacturing, and nonprofit organizations.

ATTENDEE COMMENTS:

  • GREAT speakers! Very impressive. This was one of the best conferences I’ve attended in a long time.  I appreciated each presenter’s seminar and wished more of my colleagues had attended!
  • I spoke with my team and they all stated it was the best Leadership event that they have ever attended.  Considering my team consists of members from KY, WI, MI & TN that is saying a lot.
  • The best bang was having my executive team together hearing the same messages and discussing them. They were energized.

ABOUT THE LEADERSHIP LOUISVILLE CENTER

The Leadership Louisville Center is the region’s most valuable resource for leadership development and civic engagement. With a purpose to inspire and equip leaders to be better and do better, it has graduated over 10,000 through its civic programs since 1979. The Center is recognized as a national best practice and is known for its dynamic programming and strong community connections. Programming includes five social impact leadership programs (Leadership Louisville, Focus Louisville, Ignite Louisville, Bingham Fellows and Encore Louisville), leadership skills training courses presented through the Leadership Green Room, and events designed to connect leaders and motivate positive change. Learn more at www.leadershiplouisville.org.

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Thank You for Renewing Your Membership | March 2021

One Southern Indiana would like to thank the following members for renewing their membership during the month of March 2021.

 

Quarter Century Club (25 Years or More) Member Since
AT&T Indiana 1976
SoIn Tourism 1981
City of Charlestown 1985
Derby Hotel Louisville North 1985
Indiana University Southeast 1985
Middleton Reutlinger 1985
News and Tribune 1985
LifeSpring Health Systems 1986
WAVE 3 News 1988
Charlestown Chamber of Commerce 1990
Childplace 1994
Fuzzy Zoeller’s Covered Bridge & Champions Pointe Golf Clubs 1994
J. Rorrer & Company, CPA 1994
The Salvation Army 1996
Ten to 24 Years
St. Elizabeth Catholic Charities 1999
Fifth Third Bank 2000
Floyd Circuit Court Judge – J. Terrence Cody 2001
German American Bank 2003
Luckett & Farley Architects, Engineers and Construction Managers, Inc. 2003
Nicholson Insurance Agency 2003
Budget Services & Supplies, LLC 2004
Old National Bank 2004
Smith & Smith, Attorneys – James U. Smith III 2004
Wellstone Regional Hospital 2005
Fox Law Offices, LLC 2007
Leadership Southern Indiana 2007
Commonwealth Sign Co. 2008
Harding, Shymanski & Company, P.S.C. 2008
Nu-Yale 2008
Delta Services LLC 2009
YMCA of Greater Louisville, Inc. 2009
INgrid Design 2010
LegalShield & IDShield 2010
Southern Indiana Society for Human Resource Management 2010
The Miller Company 2010
Alpha Energy Solutions 2011
Arctic Minerals 2011
Kentuckiana Wood Products, Inc. 2011
Five to Nine Years
Air Hydro Power 2013
Discount Labels, Inc. 2013
Haynes Martial Arts Academy 2013
HMS Global Maritime 2013
Nicholson & Becht Orthodontics 2013
Nugent Sand Company 2013
Transformation Network 2013
Angel Hands Therapeutic Massage, Inc. 2014
Edward Jones – Financial Advisor – Heather Shonkwiler 2014
Henryville Mini Storage, LLC 2014
Hill’s Auto Sales, Inc. 2014
Lochmueller Group, Inc. 2014
Steel Dynamics, Inc. 2014
Clarksville Roosters 2015
HMC Service Co. 2015
Cardinal Pointe Financial Group 2016
Two to Four Years
A. Rutz Law, LLC 2017
Branham Corporation 2017
Personal Counseling Services, Inc. 2017
Waterfront Botanical Gardens 2017
Spectrum Reach 2018
A1 Porta Potty 2019
Berkshire Hathaway HomeServices Parks & Weisberg, Realtors 2019
Clark’s Snacks 2019
Patrick Johnson Landscaping LLC 2019
One Year
AxisPoint Alliance 2020
Foundations Family Medicine 2020
Indiana Tech 2020
Makarios Consulting, LLC 2020
Ovation Technology Group 2020
Rumpke Waste & Recycling 2020
Stone Valley Productions 2020
Town of Sellersburg 2020

Attracting Diverse Talent in Manufacturing

Submitted by Southern Indiana Works

Attracting diverse candidates has been and continues to be a challenge for many companies and addressing the gender gap is no exception. Manufacturing, industrial, and related sectors tend to struggle the most in attracting women to their companies. Even though women make up about half of all overall workers, they account for less than one-third of manufacturing workers.

Overall, about 1 in 4 local manufacturing workers are women. Our local region’s manufacturing sector is 28% female, which is on par with the national rate of 29%. Some manufacturing sectors have higher rates of female employment. Among those sectors are household appliance manufacturing (35%), plastics product manufacturing (36%), and printing and related support activities (41%).

Bridging the gender gap and attracting more diverse talent really comes down to reshaping the way people think about manufacturing jobs. This  includes educating individuals on the types of jobs that are available in the industry and helping them get the required qualifications to fill those open positions. Manufacturing is currently in an exciting phase. With new products, methods, and technology on the table and more on the horizon, women will be an important and critical part of the future of manufacturing.  Women represent one of the largest pools of talent that continues to go untapped. Unless the gender gap is addressed, companies’ abilities to innovate and expand will be limited.

Various initiatives and organizations have been developed to spearhead the campaign to bridge the gender gap allowing for a more diverse and robust talent pipeline, feeding into the manufacturing industry. Southern Indiana Works (SIW) and our partners Ivy Tech, One Southern Indiana, and Prosser Career Education Center have worked together to develop the Southern Indiana Advanced Manufacturing Pipeline (AMP) initiative. AMP is designed to build a pipeline of qualified skilled workers prepared to enter and advance in a manufacturing career.

AMP begins with assessing candidates for basic skills and employment barriers and matches them with a Workone Career Coach. From there, candidates are provided with remediation to ensure they have reached a level of employability skills that will allow them to be successful in a full-time manufacturing job. These skills are validated by the ACT WorkKeys exam. Following the WorkKeys National Career Readiness certificate, candidates will enter a short-term certification course that will result in a Certified Production Technician certification, providing them with a number of manufacturing essential skills.

The final phase of the AMP program places the skilled candidate into an Earn and Learn opportunity at one of our regional employer partners where they will be trained to the specific needs of the employer and provided a career path.

Learn more about Southern Indiana AMP or how to become and Employer Partner on April 13th during the MMA General Meeting at 11am*.

*Only Metro Manufacturing Alliance (MMA) members of 1si are allowed to attend the General MMA Meetings.  If you are a manufacturer and would like information on becoming an MMA member, contact Steven Cabezas or Mary Jo Wallin-Orlowski

Indiana University Southeast Vice Chancellor Uric Dufrene headshot

Economic Update: Leisure and Hospitality

The Covid-19 pandemic brought about the most destructive job losses since the Great Depression. Job losses were heavily concentrated in manufacturing, healthcare, and leisure and hospitality. Last month, this column documented the state of manufacturing. Today, we look at leisure and hospitality.

Leisure and hospitality suffered the largest amount of job losses, both locally and nationally. The economic restrictions required many establishments in the leisure and hospitality sector to either shut down completely or experience a drastic reduction in revenues. Some establishments were able to pivot to online ordering and curbside pickups, but in many cases, this was not close to matching revenue levels in the pre-pandemic environment. Some firms ended up closing altogether, and others closed indefinitely.

The leisure and hospitality supersector consists of two industries: arts, entertainment, and recreation, and accommodation and food services. The sector is seasonal, with Louisville Metro employment peaking in July, and usually hitting a trough in December or January. Taking seasonality into consideration, employment in the leisure and hospitality sector is running about 15,000 to 18,000 jobs below pre-pandemic levels. These numbers are quite substantial when you consider job losses in prior recessions (the Great Recession saw just about a flat change in leisure and hospitality jobs), but a considerable improvement from the 35,000 total losses experienced last year. Overall job losses are running approximately at 36,000 compared to last year. So leisure and hospitality makes up close to 50% of total job losses.

Arts, entertainment, and recreation is down approximately 1,600 jobs (a 17% decline) in January compared to last year. In the depth of the pandemic, jobs were down approximately 7,000 jobs (a 62% decline from the previous year). The industry is quite broad, including casinos, exercise trainers, museums, ticket takers, dancers and choreographers, and musicians and singers, to name a few.

The largest industry is accommodation and food services. This includes motels and hotels and food and drinking places. In Louisville Metro, food and drinking places is the largest subsector with respect to employment. Food and drinking places employment totaled approximately 40,500 in January 2021 (down 23% from previous year), compared to 52,600 in January 2020. At the depth of the pandemic, food and drinking places were down 24,000 jobs, equivalent to a 45% reduction.

In the five counties of Southern Indiana, approximately 10,000 people were employed by food and drinking places in the first quarter of 2020; 726 were employed by accommodation. Fast forward to the 3rd quarter of 2020 (the most recent available data at the county level), we observe that 9,300 were employed by food and drinking places (a 12% decline from the previous year), and 575 by accommodation (a 23% decline from the previous year). Overall, the five counties are down 3,600 jobs 2020 Q3, compared to 2019 Q3, with leisure and hospitality making up 41% of overall job losses.

What does all this mean?

In a nutshell, the sector has made considerable progress since last April. Obviously, challenges remain, and this varies by the segment of the market an establishment serves. If an establishment relies primarily on local customers, or regional travelers, everything may be back to normal. If an establishment relies on conventions, concerts, and sporting events, the picture is entirely different.

The Year Ahead

The leisure and hospitality sector should expect to see strong growth this year. The roll out of the vaccines, continued relaxation of pandemic restrictions, and significant pent-up demand for travel and leisure experiences will all combine to produce a decent year for 2021. This does not suggest that hurdles do not remain. Until conventions, sporting events, and concerts return, some establishments will see greater obstacles than others. Labor shortages, for various reasons, can place headwinds to some of this growth (if a server is not available for a table, that table does not generate revenue).

Consumers will have the cash to spend. Additional stimulus and high levels of household savings will give consumers the resources to pursue leisure and hospitality. One of the reasons I believe Louisville Metro will recover total job losses late this year (or at least come close) is linked to the progress that will be made in leisure and hospitality.

Data sources: Indiana data: STATS Indiana Quarterly Census of Employment and Wages. Louisville Metro data on leisure and hospitality employment: FactSet. Louisville arts, entertainment and recreation and accommodation and food services: Bureau of Labor Statistics

Submitted by

By Dr. Uric Dufrene, Sanders Chair in Business and Professor of Finance, Indiana University Southeast